Client Testimonials

Premier Travel Agency is proud to service individuals and families, creating luxury travel experience and lasting memories, tailored to individual tastes and desires...

This past year we booked a family vacation with Carolyn. We looked to her for suggested destinations that would satisfy ages 9 to 70+. We chose Dreams at Puerto Venturas which turned out to be the perfect choice. Daily Activities at the resort were endless for all ages especially 9-13 year old group. They were well staffed which added to the parents peace of mind and enjoyment. Excursions outside the resort were offered and we found the ones we chose were excellent (scuba, cave snorkeling, dolphin experience). Evening entertainment allowed both families to attend or just adults. Also, an adult area and pool was very much appreciated!

The staff at this resort was excellent.

Carolyn suggested we use the preferred status option. That was great advice. Loved it!
As our travel guide, Carolyn was very helpful and more importantly very available. Kudos to her and her organization.
- Bev Ciferni

We couldn’t have asked for a more ideally planned trip to Italy! Traveling from Rome to Siena, Florence, Venice and finally Trieste was incredible. Each hotel was not only beautiful, but centrally located in each city.  And the transportation between each city, with guides to meet us was perfectly planned. The private tours guides for Vatican City and Florence were exceptional!  Carolyn, thank you for your meticulous attention to detail in planning our itinerary. It was everything we wanted and more!
- Anthony and Janie Krizman


What a perfect trip you planned for us to Italy!  We are so impressed how you worked out all the details - big and small- in a rather short period of time!!  You booked amazing flights, found out what things we love ,and set us up with fun personable drivers where we needed them most.  Our private tours and tour guides were excellent. It was so reassuring that some of those we met in Italy knew you personally and had high praises for you!!  It all ran flawlessly - leaving us totally free to enjoy all the fun adventures you arranged.

Thank you for putting together an amazing trip - setting up part of the trip so we could connect with my sisters with perfect timing, while also totally personalizing for our needs. Your knowledge and personal experiences of the area were evident.

We really appreciated how easy you made the planning process (even though I’m sure it’s not)!!!
Thanks for a great trip - can’t wait for our next adventure with Premier’s help!!!
- Carol and Nick Marsella - September 2017

"Our trip was absolutely wonderful! Thank you for everything you did to make it a success. Your recommendation for the Barge trip on the Thames was perfect. We loved it and the crew. It was such a unique experience. Our guides in all the cities were excellent though the Stockholm tour was really expensive! That was probably due to the fact that we booked it so late. Also, I want to single out Esperance. We loved our guides and drivers and they took really good care of us and were a wealth of information. The book you gave us before the trip was great- it's so nice to have everything we could possibly need all together. We referred to it a lot! All in all, an amazing experience. You even pulled through on the weather."
- Ruth West Lowe -  England and the Baltic, May 2017

CAROLYN!  We are back, and I just wanted to say that we had a wonderful time in Ireland!!  All of the details were taken care of:  airport transfers, hotels, tours, and an amazing driver to navigate us through beautiful Ireland on the opposite side of the road!  You planned everything we asked …  Thank you so much for making our trip to Ireland so perfect AND oh so memorable!
- Tracy Sala  Jun 2017

Carolyn did an excellent job setting up our honeymoon -- a week before our wedding! And she set us up on a once-in-a-lifetime, unforgettable trip to South Africa and Zambia. The trip was out of this world, and the places where we stayed were second to none. Everything was taken care of, from the transfers between airports and lodging to the expert guides who took us around. It was truly an incredible trip, with no detail overlooked. We had the most amazing experience, and it was so refreshing not to worry about planning anything! Carolyn was top-notch!

- Elizabeth Strott and Brandon Eck

Our family trip to seven countries in Europe exceeded our expectations and we absolutely owe the credit to Carolyn.  Having not traveled overseas in years, and seeking to satisfy a family of 6, we welcomed Carolyn's expertise and friendly guidance every step of the way. From initially helping us to narrow down our options, recommending unbelievable guided tours and excursions with her international colleagues, to sharing time-tested packing tips, Carolyn was the "hand hold" that we sought. Her vast experience combined with her meticulous attention to detail provided a thrilling vacation of a lifetime. Our 13 yr old put it simply: "Carolyn made our trip perfect! There's nothing I would have changed!"

- Andrew, Kate Bushnell and family

We had a wonderful trip.  The Athens and Istanbul hotels were perfect, as was the Seabourn cruise.  The trip was substantially enhanced by the private guides and transportation you arranged for us, who were intelligent, engaging, kind, attentive, and entertaining.  We watched the ship tours leave at the same time as we did, and I am absolutely sure that our experiences were dramatically enhanced by having private guides.  We had flexibility, ability to get to know the guides well, and felt safer than in a large group.  Groups of 3 are not attractive targets for terrorists anywhere in the world, which made us feel safe despite regional turmoil.
Thank you again for making this a dream trip in every way. We kept looking at each other and being astounded to be in such incredible surroundings.  We would be delighted to have you use us as a reference for any future clients."

- Steve and Ruth Lowe- May 2016

What an amazing trip! My cousin and I are working professionals who make time to travel and have no time to plan. Carolyn took care of literally everything! We have a great trust in her suggestions as she has personally done many of them herself. We wanted to see a lot in a limited time frame. She suggested a Windstar cruise. We chose a Mediterranean cruise called Glitter and Glam on the Riviera. The cruise ship (yacht) was lovely and we quickly fell in love with the smaller cruising. There were 174 people on board and we became friends with all of them! The smaller ship allowed us the flexibility we wanted. There was no formal dinner schedule and the food was delicious! The ports we visited were amazing. When asked what was our favorite, we found it hard to choose because every day kept getting more amazing! Definitely one of the highlights of the trip were the excursions Carolyn had planned for us. A car was waiting for us when we departed the ship and a fun day was in store. The guides were very knowledgeable. Again, based on Carolyn?s advice, we always asked the driver where he suggested for lunch. These lunches proved to be some of the best meals and experiences of our trip! It, literally, was the perfect trip! I will ALWAYS use Carolyn to plan my travel. The only question we were left to ask was ?Where to Next??
- Michelle Smith  May 2016

My wife, Nancy, and I had been talking about a trip to France for quite sometime. 

When we finally decided to get started on planning our trip, we weren't quite sure who to talk to on organizing the trip.  A friend of ours referred us to Carolyn and it turned out to be a great decision to work with her.

Throughout the planning process, Carolyn was professional, accessible, and extremely knowledgeable on the areas of France that we were interested in seeing.  Her travel experiences are extensive. Knowing that she had traveled to the places that we were discussing, gave us a great sense of confidence that our trip would be well planned.

When Carolyn recommended that we consider a river cruise for part of our trip, we were somewhat reluctant to agree to it.  As soon as we saw our beautiful stateroom on the ship and experienced the wonderful amenities as we cruised, we became avid fans of river cruising.

Spending four nights in Paris, including a day trip to Normandy, was a great way to begin our trip.  The cities and villages that we visited on the cruise gave us a fantastic taste of Provence and the Burgundy region of France.  Our last days of the trip were both exciting and relaxing as we explored the French Riviera.  Nice, Monte Carlo, and the medieval village of Eze were great places to end our trip.

If you are ready to plan a trip, contact Carolyn.  You won't be disappointed.
- Dan and Nancy

Honeymoon - Turks & Caicos

Let me first start by saying that Carolyn Ahern is one very patient person!  My wife and I were looking for a great honeymoon where we could relax, reflect, and celebrate after our wedding day.  We pretty much put all options on the table regarding where to go for our honeymoon.  At one point Carolyn was researching Hawaii, the South Pacific, the Caribbean, and Europe.  Carolyn?s responses to all of our inquiries were very timely and informative.  She did a great job targeting certain dates and needs that my wife and I had.  Ultimately, we decided on spending 10 days on the island of Providenciales in Turks & Caicos.  Even once we decided on the location Carolyn was great to recommend different options within Turks & Caicos.  She was able to work within our budget to find us a beautiful honeymoon suite at Beaches, an all-inclusive resort on the island.

Leaving no stone unturned, Carolyn then worked out the best flight schedule to maximize our time away.  We had great flights to and from the island, and Carolyn being such a wealth of travel knowledge, made sure that our connecting flight home had a built in time buffer just in case we had an issue going through U.S. customs.

I would like to thank Carolyn Ahern of Premier Travel for allowing me and my wife to have such a memorable trip!  I wholeheartedly recommend using Premier Travel and cannot wait to work with Carolyn in the future!
- Brian Ruell

"We are back on US soil, and I wanted to let you know my daughters and I had such a fantastic time. The Azamara cruise was over the top! All the tours were top notch and the guides a wealth of knowledge and fun.  Our hotel in Rome was excellent. We walked across the street to Trastevere neighborhood each night for dinner and people watching! Such a blast! Thanks so much for putting it all together. Everything went off perfectly!!!"
- Doug Falso, 8/13/14

"My husband and I knew that we wanted to go to Italy for our honeymoon.  Neither of us had ever been before and aside from knowing that we wanted to see the Amalfi Coast, we had no idea of where or how to begin.  Upon connecting with Carolyn, she took a genuine interest in getting to know us and learning about what we had in mind, asked for our budget, and then gave us permission to leave the trip in her hands while we focused on the last-minute details of wedding planning.  Within days, Carolyn came back with what was the perfect itinerary for both a honeymoon and first-timer?s trip to Italy, including luxury (yet, affordable!) hotels, private tours, restaurant recommendations, and a full list of extra options for each city.  We started in Florence and Rome, both historic and spectacular cities, obviously.  My husband and I had so much fun in both places and absolutely loved the tour guides Carolyn set up for us.  They are all completely charming, lots of fun, and as knowledgeable as college professors?in fact, most are academics by trade.  After the ?historic leg? of our trip, we went down the coast to Sorrento.  Carolyn knew that we wanted to see the coast, but that we also would want nightlife options in the evening, and I have to say that Sorrento was absolutely perfect, and is probably my new favorite city in on the planet.  By day, we?d either relax by the pool or tour the most breathtaking coast imaginable in Amalfi, Positano, or the island of Capri.  By night, we were within walking distance from multiple restaurants that I still dream about at night.  All in all, we would have been completely lost without Carolyn?s expert guidance and advice?she is a lot of fun to work with and makes the entire experience feel personal and special.  We seriously cannot wait to work with her again to plan our next trip!"
- Kate Dilworth - Italy May 2014

"Just a quick thank you and to let you know we had the time of our lives !!! Best trip ever. The organization and detail you put forth in all the events and transfers and tours. Just a wonderful job!!!! You made our trip to Italy effortless. I would never plan another trip without you Carolyn. You are the best. Thank you."
- Maureen and Charlie Caprara

"Thank you so much for planning a flawless honeymoon for us!  It was more than we could have ever imagined!"
- Leah and Eddie Dauphin

"We asked Carolyn to arrange our trip to Italy , and asked her to do it on 2 weeks notice!! She did an incredible job. She created an itinerary that took us to Venice, Florence, The Amalfi coast and Rome. It was an 11 day visit that entailed some moving around obviously to visit all of those wonderful places  The transportation she arranged was flawless, with guides to get us from place to place, all of whom were polite and extremely knowledgeable and courteous.

The accommodations were fantastic, each hotel was unique and the people were friendly and helpful. In each city Carolyn arranged guides for us, each of which were better than the one before. They were very informative, but more importantly the were extremely friendly and made us feel at home.  Each went over and above what you would expect from a normal tour.  In Rome one our guides introduced us to his shirt maker and we had shirts made for us all.  In Florence our guide introduced us to a friend who owned a leather store and we all got custom made jackets. Our guide in the Amalfi coast and his brother went up and above to make our time there magical.

Carolyn put a very personal touch on our trip. The hotels, guides and accommodations were picked for our family wants and needs and her expertise in Italy.  Because of that personal connection it made us feel we were traveling around with extended family.

This was truly a trip of a lifetime. One that our children will remember forever.  We will certainly use Carolyn for our future travel needs.  Carolyn did an amazing job."
- Debbie and Tim Kelly

"This summer our wonderful travel agent, Carolyn Ahern of Premier Travel, arranged a 2-week trip to Europe for my husband, myself, and our 3 children.  Carolyn spent an extensive amount of time with us in advance of our trip to determine our interests.

We traveled to Paris, Sorrento and Rome.  All of our travel arrangements were flawless.  All of the planes, trains and transfers left on time and arrived on time.  Our hotels were lovely - very comfortable, beautiful and conveniently located.  Carolyn arranged a number of personally guided tours for us, one in each of our stops.  The personally guided tours were wonderful.  Each of the guides was personable, charming and very informative.  They took us to see chateaux in France, the towns of the Amalfi coast from Sorrento, and as many of the high points of Rome as we could fit into 2 days.  It was a perfect vacation, and I would do it all again, down to the last detail, including using Carolyn as our travel agent."
- Patricia Gem

Thank you so much for planning our recent to trip to Italy! We all had a wonderful time, everything was planned out perfectly from having someone meet us at airport/train stations to private tour guides in each city who were pleasant and knowledgeable. Your attention to detail is great! We are looking forward to planning our next trip!"
- Bill and Debbie Strott, Syracuse, NY

"We had a fantastic time! INCREDIBLE! The hotel was perfect- walking distance to most places. The tours were incredible, we could never have learned so much on our own, Sean and Maggie and Elizabeth really know their art History!  5 stars to each of them - Rome and Florence just blew our minds!

Just can't say enought about the whole trip, WOW!!!

The car services were right on time and we are glad we left the driving to the professionals."

Thanks again,
- Phil and Kelley Fraccola

"Carolyn,  It has been a pleasure working with you, even though it has been a terrible time for me and the family. You have my business because of your service and heart."
- Thank You,  Ed Little

Dear Carolyn,
Well...I'm finally surfacing after last week and at the top of my reminders is to check in with you.  You are amazing!  From the moment we landed in Boston and were greeted with a sign saying my husband's name (made us all laugh because he rarely uses his Dr. title), to the darling Boston Marathon jacket waiting for me in the room (and yes, it fits and I love it!) to the fabulous hotel location as the family waited for me to run past on my way to the finish; your touch was evident everywhere, making our stay relaxed and pampered and special.  Of particular note was my husband's visible relaxation as we were all sitting around in the Executive Suite just hanging out visiting.  He isn't really good at treating himself and the fact that you had made the arrangements took the pressure off of me "spending" his money.  We all loved the hotel and had a wonderful weekend in Boston.  We ate well, kept coming back to the hotel to relax, and I enjoyed the spa both before and after the race.  I really credit the success of the trip to your timely room reservations, little extras and thoughtfulness.  
I can't wait to plan the next trip with you behind the scenes making it great!  Look forward to being in touch soon.
Thanks again, Carolyn.  You're the best!
- Julia West, Sandy, Utah

"Carolyn has been our creative travel advisor for about 5 years and we won?t travel without her! From setting up an authentic Inca Trail expedition, to sailing the Greek Isles to 3star dinners in Paris, she delivered great service.  Her attention to detail, great contacts and exceptional communication skills are what set her apart from anyone we have worked with in the past.  We recommend her enthusiastically!"
- William Koenig, MD,  Rochester, New York

"Carolyn is a wonderful travel agent whom I recommend most highly. She does her research thoroughly and is very quick to get back to her clients. Carolyn has traveled extensively so can arrange the best destinations, cruises and vacations. She is very concerned about her clients' happiness and well being. Carolyn responded to an urgent travel request I made this summer due to a family emergency and was very helpful and supportive. Thank you Carolyn for everything!"
 - Linda Lemay, MD,  Pompey, New York

"Premier travel took the worry out of all our travel plans.  We had no idea what to expect cruising the Caribbean or the Mediterranean and were thrilled with our adventures. Every last detail was taken care of so all we had to do was show up.  I recommend Carolyn to all our friends."
- Lyle Burns,  Cazenovia, NewYork

"Both my wife (then my fianc?) and I were working long hours as we prepared for our wedding and our honeymoon, and so Carolyn was perfect for us:  She booked our plane reservations, our hotels, our two-day scenic train ride and all transfers.  All we had to do was show up and be able to read the itinerary."
- Arnold Kahn, Attorney at Law,  Los Angeles, CA

"Carolyn was wonderful with ?every detail?; especially patient with us as we planned our first cruise.  Our three tour guides were outstanding, the cruise A+ in meeting all our needs and our hotels appropriate. A trip of a lifetime? Thank you!"
- Jim and Martha Grant,  Rindge, New Hampshire

"It was such a pleasure working with you planning this memorable trip.  The group are asking ? where are we going next??   We will definitely trust you again and your expertise.  I have already recommended you to others.   Thank you."
- Sister Milice Bohrer,  Cazenovia, New York

"We were certainly well pleased on the overall planning and working with you for the tour.  You did a find job, Carolyn, and we wouldn?t hesitate to book another tour under your guidance.  We were thoroughly impressed by the way we were treated on board our ship!! Oceania certainly is ?a step ahead? of the others?"
- Jane and Ron Darou,  Cortland, New York

"Carolyn, you were great and we are looking forward to dealing with you in the future. 
Thank you!!"
- Dan and Elizabeth Moore,  Preble, New York

Dennis and Gail Dougherty,  Cazenovia, NY

"Everything was SUPER!!  A trip of a lifetime!! Lots of fond memories."
- Patricia Hagan,  Cazenovia, New York

"Carolyn, thanks for helping put together this wonderful Alaska trip.  We had a great time!  I even got to see a whale up close!"
- Regina and Steve Risseeuw,  Vienna, Virginia

"We recently planned a family trip to Europe, and were undecided about which cities to visit. Carolyn Ahern suggested a 12 day cruise through the Mediterranean. Because she has traveled extensively, we had faith in her direction and were not disappointed on any level. She booked us on a great cruise, which provided the most European ports possible in 12 days. It was a trip of a lifetime!  She arranged personal guides to greet us at four of the larger ports (not necessary in the smaller villages), all of which were very professional, and gave us the most fascinating, informative tours. This is what working with a travel agent is supposed to be like. We look forward to working with Carolyn again."
- Dr. Michael and Colleen Vella,   Cazenovia, NY